KM
Kabelo M
1 reviews | Active since Oct 2025
10 Oct 2025, 14:19
Netstar tracker
Netstar placed their tracking device where it’s visible to everyone, a guy at the car wash had to make me aware that this tracking device is visible. The app doesn’t work and I’ve been calling them to notify them about this, as well as the panic button. And on the contract it states that everything is fully functional. The consultants are unable to help me every time I call they have an attitude towards me. I tried to cancel the tracker and still no one is helping me with that. They are putting my life at risk by displaying the tracking device to the public !
Helpful (0)
Replies (8)0
Replies (8)
Netstar's replyOfficial
10 Oct 2025, 14:27Good day Kabelo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's reply10 Oct 2025, 14:27
Official
Good day Kabelo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
KM
Kabelo M's updateReviewer Update
10 Oct 2025, 14:38You don’t take your clients seriously. I doubt you’ll even call back! Your service is very poor and your consultants are rude. I wouldn’t recommend Netstar to anyone.
How can you place a tracking device where it’s visible to everyone, what are you hoping to achieve ?
How can you place a tracking device where it’s visible to everyone, what are you hoping to achieve ?
KM
Kabelo M's update10 Oct 2025, 14:38
Reviewer Update
You don’t take your clients seriously. I doubt you’ll even call back! Your service is very poor and your consultants are rude. I wouldn’t recommend Netstar to anyone.
How can you place a tracking device where it’s visible to everyone, what are you hoping to achieve ?
How can you place a tracking device where it’s visible to everyone, what are you hoping to achieve ?
KM
Kabelo M's updateReviewer Update
10 Oct 2025, 14:39You are putting my life at risk and I won’t let this slide
KM
Kabelo M's update10 Oct 2025, 14:39
Reviewer Update
You are putting my life at risk and I won’t let this slide
KM
Kabelo M's updateReviewer Update
10 Oct 2025, 14:46I also took this matter to Ombudsman because your device is chowing my key and car battery and I have proof of that from VW as they have replaced my key battery. I’m very fed up with you Netstar. Since I started with you it’s just been hell. And you are not doing anything about anything!
KM
Kabelo M's update10 Oct 2025, 14:46
Reviewer Update
I also took this matter to Ombudsman because your device is chowing my key and car battery and I have proof of that from VW as they have replaced my key battery. I’m very fed up with you Netstar. Since I started with you it’s just been hell. And you are not doing anything about anything!
Netstar's replyOfficial
10 Oct 2025, 14:56Good day Kabelo,
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply10 Oct 2025, 14:56
Official
Good day Kabelo,
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
KM
Kabelo M's updateReviewer Update
10 Oct 2025, 14:58I have been reaching out for the past 3 months with no assistance.. If you check your records correctly you will find all my complaints on your system!!
KM
Kabelo M's update10 Oct 2025, 14:58
Reviewer Update
I have been reaching out for the past 3 months with no assistance.. If you check your records correctly you will find all my complaints on your system!!
Netstar's replyOfficial
10 Oct 2025, 15:04Good day Kabelo,
Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Netstar's reply10 Oct 2025, 15:04
Official
Good day Kabelo,
Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
KM
Kabelo M's updateReviewer Update
10 Oct 2025, 15:06Do you boo
KM
Kabelo M's update10 Oct 2025, 15:06
Reviewer Update
Do you boo