VM
Virginia M

1 reviews | Active since Dec 2023

16 Feb 2026, 20:12

NETSTAR TOTAL TRASHY

DON'T EVER even think of dealing with Netstar when looking for a tracker! On BOTH occasions, of selling BOTH our vehicles we requested a cancellation of our contract, I was told we cannot 'cancel', but we can transfer it to the new owner of the vehicles. Even after SEVERAL attempts to do this, YOU HEAR NOTHING FROM NETSTAR. (Except promises of a reply, which NEVER happens). Managed to get hold of one lady who assured that "as it was not our error that this was not followed up, she will recommend a cancellation & will get back to me. NO FURTHER EFFORT WAS MADE FROM NETSTAR, AND THEY CONTINUE TO TAKE MY MONEY.... WORST SERVICE OF ANY COMPANY II HAVE EVER DEALT WITH.!! WARNING CONSUMERS... DON'T EVER SIGN A CONTRACT WITH NETSTAR, NO MATTER HOW APPEALING & CONVINCING THEY SOUND, YOU WILL STRUGGLE IF YOU EVER SELL YOUR VEHICLE,!!!!

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Replies (4)
VM
Virginia M's update16 Feb 2026, 20:20
Reviewer Update
Will continue to inform consumers of the trashy service to expect from NETSTAR, until this is resolved & my money refunded.
I had the buyers of my two vehicles willing to take over the tracker contracts, and NETSTAR chose to ignore that, just easier to continue *****ing from me.
VM
Virginia M's update16 Feb 2026, 20:22
Reviewer Update
DON'T DEAL WITH NETSTAR TRACKERS
Regards,
Mrs Morkel
***
Netstar
Netstar's reply17 Feb 2026, 06:58
Official
Good day Virginia 

We have noted your query and would like to assist you. We will further investigate this matter and a consultant will contact you to assist. 

Regards 
Netstar 

Best regards,

Netstar
Netstar's reply17 Feb 2026, 09:34
Official
Good day Virginia 

Thank you for reaching out to us, kindly note that your contracts have been cancelled. We tried debiting the last outstanding premiums should you not reverse those debits there will be no further debits on your account. 

Regards 
Netstar 

Best regards,