Netstar to NO-STAR

1. I had to contact Netstar when my vehicle was ****** even after I selected the option in the SMS that I had an emergency. 2. Netstar rep first want to confirm personal details before letting me know what is happening. 3. Incorrect vehicle was tracked. I was informed that my vehicle was found but it was not even my vehicle. 4. No follow up on Friday evening and Saturday, I had to continuously follow up. 5. Vehicle has not been found. 6. Report shows that Netstar made contact with me and discussed the matter with me on a number that we haven't used in over 2 years. 7. Vehicle was ****** on the 28th of June and on the 26th of July they were happy to debit my account again after I was informed by Netstar that they will not debit my account. Now try and get hold of someone to reverse the payment.....NON EXISTENT. Netstar also refuse to respond to my email with regards to this. 8. I had to contact my bank to reverse the debit amount and stop the debit order. 9. Netstar walks away smiling because they received every month's payment for an early warning system that was useless to me at the end of the day. Guess who's the biggest looser in this case? ME!