1 reviews | Active since Aug 2013
Netstar - They de***** their customers.
In October 2018, I sent Netstar a notification that I will be cancelling my contract. Despite the notification they continued to debit my bank account, and never acknowledged receipt of the letter.
I then resorted to reversing the debit order each time they tapped into my account.
After I had reversed the debit order for 3 consecutive months, they decided to then contact me and tell me that I owe them money.
The nerve this company has to even send an sms stating "Due to non-payment, a legal process will commence on your Netstar account, which will affect your credit record"
Well, they can go ahead and institute the legal action, as they are contravening the debit order law, by tapping into my account after I had notified them of the cancellation.
They did not even send me a debt acknowledgement letter, stating why I am being debited, and the remaining months of the so called contract, for a device I don't even have.
I have been battling with them ever since i sent them the cancellation. Tracker did not behave like this when my husband sold his car.
They are pure **********.
Thank you for your correspondence with Netstar.
Please note that we are trying to get hold of you, May you kindly respond to our email.
Regards,
Ziyanda
Thank you for your correspondence with Netstar.
Please note that we are trying to get hold of you, May you kindly respond to our email.
Regards,
Ziyanda
