NETSTAR - THE WORST CUSTOMER SERVICER I EVER EXPERIENCED IN MY ENTIRE BEING.

NETSTAR IS THE WORST EVER! I’ve been with Netstar for over 2 years now and the unit has NEVER worked. I’ve called them several times in the past 2 years and even upgraded the unit with the hope that it will work. Everytime I call the unit get tested and I’m told the matter will get escalated. Until today, nothing has happened. I had an emergency 3 weeks ago and they were seeing my car in Limpopo while it’s in Gauteng. I was told the technician will come and have a look at it (as previously promised) and until today I’m still waiting. I called again 5 days ago and they couldn’t locate the car. I was told the technician will come but until today, no technician and not even a phone call from anyone from Netstar. I’ve been paying NETSTAR for the past 2 years for the service I have never received. When I wanted to cancel the contract I was told I’m still responsible for the payment of the remainder of the contract. They want me to take responsibility but NO ONE at Netstar ever takes responsibility of anything. I want this unit out of my car asap because I’m tired of paying for a service I am have never received.