KT
K1 Tt

1 reviews | Active since Aug 2017

25 May 2023, 14:50

Netstar - the worse company ever, stay far away.

Honestly the most useless and awful place I have ever had to deal with. They keep calling me demanding I pay R160 for a contract that was cancelled on 30/3/2023. I have even spoke to Barry at senior management who sent an email confirming this has been canceled and stated I owe nothing. Despite my endless emails with this letter they are still calling me like g'damn maniacs for the money. How on earth do you think I owe you. I used you for 5years and 8 months and never ever used your services. I paid each month in advance. I canceled weeks before the next premium was due... I have sent proof and Barry confirmed this. Why are you still hounding me. The most terrible service with completely *********** staff who are rude and can never resolve anything. They request proof time and again. I send it but still harassing me. I will never ever use them again and I am so glad I moved companies!

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Replies (1)
Netstar
Netstar's reply25 May 2023, 15:13
Official
Good day Kira,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

We will follow up with our finance team and provide feedback.

Kind regards,
Netstar Team