ME
Michael E

1 reviews | Active since Oct 2015

26 Aug 2024, 15:05

Netstar the **** - Beware how you will be ****med

This must be one of the most *****ed organisations in this country. They have been billing me for 2 years, not shy to take my money every month. However, I have made at least 4 or 5 appointments to have the Netstar unit attached to my car. In every case they were a no show. I then made 3 appointments to take my car to a fitment centre. I booked appointments but every time the fitment centres had an excuse that there was no booking. I have called Netstar several times to speak to a manager and you will notice that their managers make every attempt to avoid you and hide behind the front desk employees. It shows a componay of low competence or incompetence if their doors or communication to the public prevents the public speaking to a manager. I am guessing this review means nothing to them because they just dont care. As long as they can provide poor service but rip the customer off they are happy. I have been spending R200 per month over the last 2 years and I have still have no system working. BEWARE OF NETSTAR. THIS IS A ****. THEY ARE ONLY HERE TO CHARGE MORE THAN ANYONE ELSE AND ***** YOUR MONEY

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Replies (3)
Netstar
Netstar's reply26 Aug 2024, 16:00
Official
Good day Michael 

We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. our team will handle this matter with urgency and contact you to further assist.

Regards 
Netstar 
ME
Michael E's update26 Aug 2024, 17:55
Reviewer Update
I am waiting with bated breathe
Netstar
Netstar's reply26 Aug 2024, 17:59
Official
Good day Michael,

Kindly note that the matter has escalated for further assistance.

Kind regards,
Netstar