NN
Nomfundo N

1 reviews | Active since Nov 2022

17 Nov 2022, 14:55

NETSTAR, TERRIBLE SERVICE, YOU WILL BE HANDED OVER TO THE LAWYERS EVEN WHEN YOU HAVE PAID THE ACCOUNT AND SENT PROOF OF PAYMENT!!!!!!!

NETSTAR, TERRIBLE SERVICE, YOU WILL BE HANDED OVER TO THE LAWYERS EVEN WHEN YOU HAVE PAID THE ACCOUNT AND SENT PROOF OF PAYMENT!!!!!!!

I wrote countless emails attaching proof of payment which was made months ago, and today, guess what, I was informed that they have handed over my account to the lawyers.

My advise to people, if you mind peace, do not deal with NETSTAR period!!!!

Their customer service is appalling!!! I don't know how many people I spoke to and emailed the proof of payment, but still nothing. I mean, in this day and age, one does not even have to send proof of payment because it should reflect on the companies account. After going through this trouble, so many times, for months, now the account is sent to the lawyers, how????

I cannot imagine what would happen should you need them to find your car!!!!!

0
Replies (1)
Netstar
Netstar's reply17 Nov 2022, 15:30
Official
Good Day Nomfundo, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.  One of our trained consultants will be in contact with you for assistance.

Kind Regards
Netstar