TP
Tammy Pillay-Moodliar
1 reviews | Active since Dec 2020
07 Dec 2020, 17:11
Netstar - Terrible Service and will not recommend this company
I recently upgraded my unit with Netstar and received an email confirmation that the unit will be installed on 4 December 2020. No call or email on 4th December 2020. I have not received any communication from Netstar to date on rescheduling a date to install the unit. I contacted the call centre twice today (Monday 7 Dec 2020) to follow-up and am yet to receive a call from the technical department when the unit will be installed. Terrible service and I would not recommend them.
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Netstar's replyOfficial
08 Dec 2020, 08:00Good day Tammy,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards
Netstar
Netstar's reply08 Dec 2020, 08:00
Official
Good day Tammy,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards
Netstar