AW
Anika W
1 reviews | Active since Feb 2022
16 Aug 2022, 10:50
NETSTAR: TERRIBLE CUSTOMER SERVICE
Avoid Netstar tracking service at all costs. Company doesn't allow customers to cancel membership. Three weeks of email requests for cancellation completely ignored. No sms or email confirmation of cancellation of membership. Several sms'es, calls and emails of demand for payment following cancellation request and paid up premiums.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
16 Aug 2022, 11:24Good day Anita,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience.
We will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention and we are sorry to hear about your experience.
We will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply16 Aug 2022, 11:24
Official
Good day Anita,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience.
We will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention and we are sorry to hear about your experience.
We will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's replyOfficial
16 Aug 2022, 12:19Good day Anika,
Thank you for taking my, Kindly be advised that your contract was cancelled on 02/08/2022 I have sent the cancellation confirmation to you.\
A consultant will be in contact with you for payment arrangement.
Kind regards,
Netstar
Thank you for taking my, Kindly be advised that your contract was cancelled on 02/08/2022 I have sent the cancellation confirmation to you.\
A consultant will be in contact with you for payment arrangement.
Kind regards,
Netstar
Netstar's reply16 Aug 2022, 12:19
Official
Good day Anika,
Thank you for taking my, Kindly be advised that your contract was cancelled on 02/08/2022 I have sent the cancellation confirmation to you.\
A consultant will be in contact with you for payment arrangement.
Kind regards,
Netstar
Thank you for taking my, Kindly be advised that your contract was cancelled on 02/08/2022 I have sent the cancellation confirmation to you.\
A consultant will be in contact with you for payment arrangement.
Kind regards,
Netstar
Netstar's replyOfficial
17 Aug 2022, 10:21Good day Anika,
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
Netstar's reply17 Aug 2022, 10:21
Official
Good day Anika,
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar