1 reviews | Active since Jul 2022
Netstar technician broke my car!
On the 13th of June 2022 I received a new 2021 Citroen Aircross demo car from Westvaal and on the 28th of June I took my car for 15000 Kms service to William's Hunt in Roodepoort which Micheal confirmed that my car was in a perfect condition. On the 29th of June a technician named EFFORT from Netstar came to install the tracking device on my car and my car immediately started to malfunction, Effort then told us to take it back to William's Hunt for further evaluation of which we did on the 30th.
They found that the ABS system has been damaged, along with other things. My car has been parked from the 29th of june until now (13th of July 2022)! I do not have a car to move around with! Effort's manager Lord promised to give me a courtesy car to no avail. I now have to use taxis while I have a brand new car parking in my yard! I truly feel I have been made a fool by this company and they are not trust worthy, I haven't enjoyed my brand new car because of them and now they are delaying to fix it!
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Thank you for taking our call, Kindly be advised an assessor is scheduled to attend to your on 18/07/2022.
We trust the above finds you well and in order.
Kind regards,
Netstar
Thank you for taking our call, Kindly be advised an assessor is scheduled to attend to your on 18/07/2022.
We trust the above finds you well and in order.
Kind regards,
Netstar
