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Frikkie B
1 reviews | Active since Aug 2021
03 Apr 2023, 09:34
Netstar taking money for cancelled service
Cancelled service - got a reference but Netstar still deducting money for the service that was cancelled - HOW DIFFICULT IS IT GUYS !!!!!!!!!
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Netstar's replyOfficial
03 Apr 2023, 10:53Good day Frikkie,
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
Your complaint has been escalated to our internal team and they will be in contact with you for assistance.
Kind regards,
Netstar Team
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
Your complaint has been escalated to our internal team and they will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply03 Apr 2023, 10:53
Official
Good day Frikkie,
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
Your complaint has been escalated to our internal team and they will be in contact with you for assistance.
Kind regards,
Netstar Team
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right.
Your complaint has been escalated to our internal team and they will be in contact with you for assistance.
Kind regards,
Netstar Team