DM
Duduzile M

1 reviews | Active since Dec 2016

02 Apr 2025, 12:22

Netstar stop with your harassment

I notified NETSTAR last year October 2024 that I'm no longer going to need their services since the VW TCROSS was bought by WeBuy Cars same month. The installments stopped then resumed in January 2025.So I really don't understand their stunts,they are busy irritating me with their calls and emails.

My conclusion to this matter is that I'm not going to pay for the car I'm not using.

0
Replies (2)
Netstar
Netstar's reply02 Apr 2025, 12:50
Official
Good day Duduzile,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. 

Please allow us an opportunity to investigate and we will be sure to get our Internal team to resolve this matter as soon as possible.

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply03 Apr 2025, 12:17
Official
Good day Duduzile,

Please be informed that our Retentions Team has contacted you and provided assistance as per your request.
We sincerely apologize for any inconvenience this may have caused. If you require any further assistance, please do not hesitate to reach out.

Kind Regards,
Netstar

Best regards,