NETSTAR - STOP PUTTING CANCELLED DEBIT ORDERS THROUGH!

Item: Netstar
Rating: 1
Author: DIANE F

Netstar, when a client cancels your service and debit order, please respect that and stop putting your debit order through. If it's a process negligence, sort out your staff!!!! It's hugely irritating for the client for sure.

Helpful (0)

Replies (2)

Netstar's replyOfficial

05 Apr 2025, 10:41

Good day Diane,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly furnish us with the reference number that was used for the debit orders for further investigation.

Kind regards,
Netstar

Netstar's reply05 Apr 2025, 10:41

Official

Netstar's replyOfficial

07 Apr 2025, 16:03

Good day Diane,

We are pleased to see that you were contacted and assisted. Should you need further assistance please reach out and we will be happy to assist.

Kind Regards,
Netstar

Netstar's reply07 Apr 2025, 16:03

Official

Good day Diane,

We are pleased to see that you were contacted and assisted. Should you need further assistance please reach out and we will be happy to assist.

Kind Regards,
Netstar