Netstar stole from me!

From October 2014, Netstar undertook to reduce my premium from R105 per month to R60 per month. This was in response to me calling in to cancel as I could get a better deal from Beame. I followed up with Netstar many times from October to present date and they informed me that they had resolved the issue but they continued to charge me R105. <br> Even, worse, in June 2015, I received written confirmation from Natasha that my premium had been reduced to R60 per month yet on 2 July 2015, Netstar double billed me. I have tried to recover my money but Sandile from Accounts department is hiding from me and not replying to my emails and not taking my calls. I eventually gave notice in writing to cancel my Netstar and not to charge me in August. This notice has been acknowledged by Natasha from Retention's department.<br> Dealing with Netstar has been an incredibly frustrating and time wasting experience.<br>