SS
Serina S
1 reviews | Active since Jul 2012
27 Oct 2020, 06:17
Netstar still debiting accounts of terminated contracts
I am shocked at how difficult it is to cancel my netstar car tracker. I emailed and called over a month ago to give a months notice for cancelation and they are still debiting my account after I called to confirm the cancelation. I want an immediate refund. This is ridiculous and very unprofessional. What is the point of the one months notice?
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
27 Oct 2020, 14:37Good day Serina,
Thank you for bringing this matter to our attention.
We will look into your problem and contact you at once.
Apologies for the inconvenience caused.
Regards,
Netstar
Thank you for bringing this matter to our attention.
We will look into your problem and contact you at once.
Apologies for the inconvenience caused.
Regards,
Netstar
Netstar's reply27 Oct 2020, 14:37
Official
Good day Serina,
Thank you for bringing this matter to our attention.
We will look into your problem and contact you at once.
Apologies for the inconvenience caused.
Regards,
Netstar
Thank you for bringing this matter to our attention.
We will look into your problem and contact you at once.
Apologies for the inconvenience caused.
Regards,
Netstar
SS
Serina S's updateReviewer Update
01 Nov 2020, 06:12I still have not received any response nor my refund
SS
Serina S's update01 Nov 2020, 06:12
Reviewer Update
I still have not received any response nor my refund
Netstar's replyOfficial
03 Nov 2020, 18:23Good day Serina,
Tank you for your inquiry.
We have followed up on your request.
Kind Regards
Netstar
Tank you for your inquiry.
We have followed up on your request.
Kind Regards
Netstar
Netstar's reply03 Nov 2020, 18:23
Official
Good day Serina,
Tank you for your inquiry.
We have followed up on your request.
Kind Regards
Netstar
Tank you for your inquiry.
We have followed up on your request.
Kind Regards
Netstar