Netstar *****ing money

So after changing from Oakhurst insurance Netstar decided to continue debiting my account for their service, once I phoned Netstar to cancel the service they guaranteed me on their own recorded call that this will be stopped and that I won't be debited again more the following month. Well following month just arrived and they debited me once again. Netstar you have until Monday to resolve this as I am now taking legal action. It's high time your ********** behaviour results in you guys being dragged to court. I hope you guys don't take this as an empty threat, I think the recordings will prove that. You guys should hang your heads in shame, absolutely pathetic company you are.