LM
Lloyd M

1 reviews | Active since Oct 2015

10 Apr 2024, 14:08

Netstar stay away!

Absolutely horrible experience with netstar. Stay away from this company! 1) Had a tracker installed and over 2 years the tracker has stopped working twice. 2) The what'sapp bot doesn't respond to multiple requests to provide test certificates 3) call centre don't answer calls for more than 10 minutes. 4) sent a request to cancel subscriptions via WhatsApp and via email both aren't responded to. . Worst company ever, doesn't even deserve 1 star!

0
Replies (2)
Netstar
Netstar's reply10 Apr 2024, 14:13
Official
Hi Lloyd 

Thank you for flagging this matter with us.
Kindly note that this matter has been escalated for assistance.

Kind regards,
Netstar
Netstar
Netstar's reply11 Apr 2024, 12:00
Official
Hi Lloyd 

We are pleased to see that you were assisted.
Should you need further assistance please reach out and we will be happy to assist.

Kind regards,
Netstar