Netstar - stay away!

Netstar seems to be all about the subscriptions and nothing about professional service delivery. I ordered the service on the 19th of May 2022. Since the very beginning things looked bad, but I preferred to overlook it. On the 25th of May I got an email with my details - Name wrong, colour of the vehicle wrong, contact details of relatives wrong, address wrong. The installers were supposed to call me on the 23rd, they only called me on the 25th, after I nagged the sales consultant. The unit was extremely unprofessionally installed in the most obvious place, where the cable would be damaged every time the vehicle is opened for service, repairs etc. After complaining another installer came, who did a better job, but still not great - the relays were stacked in to a space, where it was not working properly. 6 Days ago, I reported that I am getting false crash reports. My family are informed that I was in an accident. I get hysterical calls. I asked them to fix it, but I am being ignored. I have really now taken every action that I could, except for searching legal opinion, which will be my next step. I made a grave mistake by signing up with Netstar.