TN
Tanganedzani N

1 reviews | Active since Jun 2018

17 Feb 2021, 12:42

Netstar services is beyond BAD

This is my second time bringing netstar here. Am still experiencing the ****ty service I complained about last year. Long story short: they took my account to legal because I have decided to block them from debiting from my account for cars that don’t belong me. How does one pay for things that don’t belong to them.

Am really sick and tired, my name is being tanished because of their incompetence.

Guys if you need a tracking device, they are plenty of other companies to join. Netstar services are so bad and all they are good at is debiting your account and handing your name over to legal.

I cant send millions of emails, buy airtime everyday and bring a simple issue here to be resolved and they decide to ignore me. I will tanish their name in all social platforms until they decide to handle my issue.

Am I paying customer for crying out loud.

0
Replies (1)
Netstar
Netstar's reply05 Mar 2021, 15:30
Official
Good day Mrs Nemakonde

Thank you for bringing this matter to our attention.

As per our telephonic conversation,  we will investigate and revert back to you.

Kind regards 
Netstar

Best regards,