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Irisma W

1 reviews | Active since Feb 2024

02 Feb 2024, 08:55

NETSTAR SERVICE UP TO ****!!

I have been struggling with my tracking system that has not been working since November 2023, I have been contacting them non stop everytime the issue does not get resolved!! I get sent mails that the case is closed, but nothing is resolved. They keep on deducting money from my account and I get absolutely no service from them which in actual fact they are *****ing money from their customers. Numorous times I have asked them to remove their **** from my car and cancel the debit order because their stuff is not working !!!! I am fed up with it. What can I do about this??

0
Replies (4)
Netstar
Netstar's reply02 Feb 2024, 14:06
Official
Good day Irisma,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our consultants will be in contact with you for assistance. 

KInd regards 
Netstar 
Netstar
Netstar's reply02 Feb 2024, 16:21
Official
Good day  Irisma, 

Please note we tried to make contact with you with no avail. Please provide with a convenient time that we can make contact with you.

Kind regards
Netstar
IW
Irisma W's update02 Feb 2024, 16:23
Reviewer Update
I have been speaking to consultants, I am fed up with the problems not being resolved. Pay back all the money owing to me cancel the tracker and come and romove it !!
Netstar
Netstar's reply02 Feb 2024, 16:48
Official
Good day Irisma, 

Thank you for the reply please note that this matter has been escalated to our internal team for assistance.

Kind Regards,
Netstar