Netstar service apallung

Good day.<br> <br> I am apalled at the service from the manager and Candice at Napster. I bought a new vehicle in 2013. A device was fitted. In April 2015 I emailed Candice and requested a certificate for insurance. No reply was given to me until today. I called and spoke to the manager. He never bothered to get back to me.<br> <br> What kind of staff are you employing???<br> <br> I will be fully reimbursed as my device is not traceable. No one has called me until today from April. This is shocking.VW to take you off their books immediately. Will be raising this with All car dealersm