Netstar safe and sound.

They don’t attend to problems with the tracking unit but I have to pay on time every month, in fact, I pay on time but I don’t get the service I pay for. I’ve been reporting errors with their safe and sound unit and instead of improving, it gets worse. I’ve been struggling with them since February. I’ve tweeted them publicly and I’ve inboxed them, we’ve spoken telephonically but I’m not getting any service delivery from them. Basically, they’re breaching their end of the 3 year agreement but had I stopped paying they would’ve taken legal action against me.