SM
Samson M

1 reviews | Active since Sept 2025

27 Sept 2025, 08:44

Netstar Ruining Credit profiles

I had 6 trackers on my food delivery bikes paying around R200 a month on each. After around 4 months I decided to cell the bikes n called Netstar to inform them. Ooh the agent on the call saw an opportunity to ***** me. He told me that I will have to pay the rest of the remaining 3 years of contract left on each tracker. Which they do not tell you when you take the tracker 🚩🚩🚩🚩🚩. He tells me that I must pay R16 000 right away. I tell him can you arrange with someone to call me about payment arrangements because I will not be able to pay 16k now. He says ok.

2 months pass I get call from them saying payment is needed immediately. I tell the guy Im waiting for call from netstar to arrange a monthly payment. He says no we want you to pay now. Ant the now trying to debit the money from my account. 3 weeks later im receiving emails from Nimble credit solution saying my netstar debt has been handed over. HANDEDOVER really? as if ruining someone's credit life is a game. Why would you even do that just Because I said the payment should be arranged into installments?

Is netstar even a credit provider since its now playing games on our credit profiles?

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Replies (2)
Netstar
Netstar's reply27 Sept 2025, 08:51
Official
Good day Samson,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. 

Please note we will be sure to get  our Internal Team to resolve your this matter as soon as possible.

Kind Regards,
Netstar
SM
Samson M's update29 Sept 2025, 13:37
Reviewer Update
This morning I received A call from netstar basically now telling me that there is nothing they can do I have to arrange with nimble Solutions to arrange payment but im only given 3 months to settle R16 000.00. I asked them you guys said this was 3 years contract why can't I pay it like I was doing before canceling? The lady said they cannot do anything and I asked her what is going to be on my credit profile about all this coz I know you guys are damaging my profile because I canceled the trackers. She said they cannot control that basically my credit profile is being ruined & they have no control over it.

To think that I spoke to Netstar asking for payment arrangement and now im getting the same treatment of sum1 who is irresponsibly running away from debt is a low blow from Netstar. Im not eve sure why the called me today after seeing my review. They ruining people's credit profiles and some of us don't have generational wealth waitin sumwher. Credit health is out life savers. Netstar is toying with that and have audacity to call me and tell me there is nothing they can do about it.