KE
Kamo E

1 reviews | Active since Aug 2015

07 Dec 2023, 11:43

Netstar Road Assist is a ****!!!

Netstar Road Assist is a ****!!!

I recently hit a pothole and I only noticed the damage on my tire a day later. And with so many potholes on Gauteng roads I was not sure which one damaged my tire. So I called and told them what my issues are but they still wanted information I didn’t have right there and then on the call. And I told the consultant that “but I told you I don’t have that information” I know where I traveled but I don’t know the exact pothole. And with attitude the lady said “you can always google” Like honestly, I called for them to give me information on alternative solutions so can get the service that I paid them for but they cannot assist. I paid a premium for service of assistance but all they give me is how they cannot assist. Instead of solving my problem.

Never take up that cover, it’s a useless product.

0
Replies (1)
Netstar
Netstar's reply07 Dec 2023, 11:50
Official
Good day Kamo, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our consultants will be in contact with you for assistance. 

Kind regards 
Netstar