KK
Keamogetse K

1 reviews | Active since Feb 2026

24 Feb 2026, 12:15

Netstar refusing to refund money incorrectly deducted!!

Netstar refusing to refund my mother her money for a product that was cancelled long ago but they still continued to deduct. Countless emails have been sent but no feedback has been provided. Terrible service from netstar would not recommend them!

0
Replies (2)
Netstar
Netstar's reply24 Feb 2026, 12:19
Official
 Good day Keamogetse,

Thank  you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar 
Netstar
Netstar's reply25 Feb 2026, 14:38
Official
Good day Keamogetse 

Thank you for the information, we will look into your query and contact you to further assist you. 

Regards 
Netstar