TS
Tshepiso S

1 reviews | Active since Sept 2020

13 Oct 2020, 13:15

Netstar refuses to remove their device, rather they debit my account which I'll simply reverse.

I promised Netstar to write daily on this platform until they remove their devise from my car, Nicholas Nandalall their Key Account motor dealer and team only activated the device in my car after i sent through a cancellation request because of poor service i recieved. Since Charlotte Mtshali their Telesales Consultant has requested their retention team to come and de-install their device, its almost a month now, no one called me for a removal appointment. They call me to tell me the wherabouts of my vehicle, I'm happily with cartrack now, they keep debitting my account, i just reverse those debit orders because i have no business with them. I'll send tommorow around this time again the progress od this incident.

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Replies (3)
TS
Tshepiso S's update14 Oct 2020, 14:01
Reviewer Update
No one has contacted me from Netstar to date to uninstall their device. No one respnoded to my emails either.
Netstar
Netstar's reply14 Oct 2020, 18:20
Official
Good Day Tshepiso, 

Thank you for bringing this to our attention. 

We will contact you to assist. 

Best Regards, 
Netstar
TS
Tshepiso S's update01 Apr 2021, 15:33
Reviewer Update
Netstar decided to deduct an amount in my bank account, an unauthorized debit order, they are now *****ing my money without my consent, i reversed it and requested them to stop.