WN
Welsh N

1 reviews | Active since May 2019

06 Apr 2023, 14:41

Netstar refuses to fix faulty tracking unit

Faulty netstar tracking device. Netstar has been promising to log a call with their Technicians to attend to the faulty device and over a week later no technician despatched and I am still sitting with a faulty device. NETSTAR YOUR CUSTOMER SERVICE IS APPALLING. PLEASE DON'T SIGN UP WITH NETSTAR.

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Replies (1)
Netstar
Netstar's reply08 Apr 2023, 10:16
Official
Good day Welsh,

We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.

One of our trained professionals will be in contact with you for assistance.

Kind regards,
Netstar Team