MS
Mark S
1 reviews | Active since Jul 2017
14 Apr 2023, 17:07
Netstar quick to debit but no after sales service
After many complaints I had their 1 month old unit replaced because of continuous called saying the vehicle has been in an accident. Not ever a day later it has started again. While the tech was installing the new unit he damaged my inside of my new vehicle which I reported and still to this day no one has contacted me. I will take this to social media if I Dont get contacted in a week
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
14 Apr 2023, 17:11Good day Mark,
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Netstar's reply14 Apr 2023, 17:11
Official
Good day Mark,
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
MS
Mark S's updateReviewer Update
18 Apr 2023, 11:24Hi I’m still waiting for you to contact me
MS
Mark S's update18 Apr 2023, 11:24
Reviewer Update
Hi I’m still waiting for you to contact me
Netstar's replyOfficial
18 Apr 2023, 12:42Good day Mark,
We will contact you shortly.
Kind regards,
Netstar Team
We will contact you shortly.
Kind regards,
Netstar Team
Netstar's reply18 Apr 2023, 12:42
Official
Good day Mark,
We will contact you shortly.
Kind regards,
Netstar Team
We will contact you shortly.
Kind regards,
Netstar Team
MS
Mark S's updateReviewer Update
20 Apr 2023, 18:22I’m still waiting. Why not leave a contact number for me to call.
MS
Mark S's update20 Apr 2023, 18:22
Reviewer Update
I’m still waiting. Why not leave a contact number for me to call.
Netstar's replyOfficial
21 Apr 2023, 09:08Good day Mark,
Please expect a slight delay in our response due to unprecedented volume of queries we are currently experiencing. Our team will handle your case and you contact as quickly as they can.
Kind Regards,
Netstar Team
Please expect a slight delay in our response due to unprecedented volume of queries we are currently experiencing. Our team will handle your case and you contact as quickly as they can.
Kind Regards,
Netstar Team
Netstar's reply21 Apr 2023, 09:08
Official
Good day Mark,
Please expect a slight delay in our response due to unprecedented volume of queries we are currently experiencing. Our team will handle your case and you contact as quickly as they can.
Kind Regards,
Netstar Team
Please expect a slight delay in our response due to unprecedented volume of queries we are currently experiencing. Our team will handle your case and you contact as quickly as they can.
Kind Regards,
Netstar Team