Netstar POOR & UNACCEPTABLE services

Very very disappointed in the terrible service and the way they treat there customers. First of all I was paying for a unit Save and Sound system that was not even functional. I was never informed after months was only informed about this after I did have another query on my account while I'm paying for months on my devise that was installed and under the impression that everything is okay.

Secondly when I asked them why I am only informed now after I did actually made a enquiry on something else I was informed that is the clients responsibility to phone their offices to test the unit to make sure it's functional.

I have received an sms notifying me that my contract did expired and I have decided due to the above I will not renew my contract because of this poor service, paying for months for something that was not even working.

I was informed to send an email to their retentions department that I did to inform them that I terminate the services and will not renew my contract after the contract reached the termination date.

I have stopped the debit order by my bank and now received emails/phone calls informing me my account is in arrears. Numerous communication.

Now I was handed over to a outside company called Hybrid Collections who is trying to recover the amount for R 241.10.

For months they have deducted premiums even thought their systems showed that the unit in my car was not working. So according to me this company is owing me money!!!

Don't even try to use their services because POOR SERVICE is a understatement!!!