Netstar poor service

I have been trying to contact Netstar to have my subscription canceled for the last week now, and still no feedback. I was insured by dotsure, and one of their requirements was that I had to have Netstar tracking device fitted to both vehicles that I had insured with them.

Long story short. I no long have the vehicles and I canceled the insurance policy. But still no response from netstar after multiple attempts to call and email's, They even debited my account after me requesting a cancelation from their service bot on watsapp with a CAS Number. Very unprofessional and poor service.

Debit order will be stop from going forward. I will not be paying for something I don't have. Not even worth rating...