CM
Confidence M

1 reviews | Active since Aug 2012

01 Mar 2022, 14:43

NETSTAR poor service

I have app**** for tracker to be installed on my 2 cars and we are still waiting. It is almost 5 days since my application. I phoned and I was told to hold for more than 10 minutes music playing on the background. I am considering other service providers this pathetic.

0
Replies (4)
Netstar
Netstar's reply01 Mar 2022, 14:55
Official
Good day Confidence, 

Thank you for messaging. We try to be as responsive as possible and will get back to you soon.

kind regards,
Netstar
Netstar
Netstar's reply01 Mar 2022, 15:39
Official
Good day Confidence, 

Thank you for your correspondence with Netstar.

Your request has been forwarded to our fitment center department and will be in contact with you for fitment arrangements 

kind regards, 
Netstar 


CM
Confidence M's update01 Mar 2022, 16:08
Reviewer Update
The service is not acceptable at all.
The delays supposed to be communicated
Netstar
Netstar's reply01 Mar 2022, 16:46
Official
Good Confidence, 

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Best regards,
Netstar