RJ
Rudie J

1 reviews | Active since Jun 2020

10 Oct 2023, 12:14

NETSTAR POOR POOR POOR , NOT RECOMMENDED

Very bad service from Netstar , they fit devices into your vehicle and when you want to cancel they tell you that it cost R3100 to cancel.

Apart from that the vehicle cut out at some stages , electric windows stop working...

I would definitely not recommend them to work or put their device into a fancy new vehicle , they will mess it up and you will not be able to cancel the device or remove it.

Poor service, I called them , struggled a lot... no resolution.

So now I must pay 3 years and track the new owner of the car , how is that fair towards the new owner... I can see his everything on my phone. Because I can't cancel the contract unless I am willing to pay R3100.

0
Replies (1)
Netstar
Netstar's reply10 Oct 2023, 14:26
Official
Good day Rudie 

Thank you for reaching out to us, we have noted your query and would like to assist in anyway possible. we will escalate this matter to our retentions agents to contact you and further assist.
Regards Netstar