Netstar Pathetic Service

I am so embarrassed that I choose Netstar as a service provider. Since inception of contract, their values on statements\invoices have been incorrect, of which I had to amend, as their accounts\finance department seem to not be competent enough to do so.

I recently cancelled a contract on one of our vehicles, was provided with an amount for settlement which was to be deducted the following month given 1 months calendars notice, even received a cancellation notice email from the cancellation team and low and behold, I was debited for a monthly subscription after the cancellation should have took effect, I called in and was advised that the cancellation was not done and that I have to give another's month notice and the settlement value provided was the same.

So I ask how is it that almost 2 months after cancellation was requested and a debit order went off that the value can still be the same, this is day lite *******, so they actually insinuating that no matter how long prior to the contract ending, the settlement value will be the same if uiu want to cancel.

They call two days after I called and sent an email at 07:30am, imagine!!! And call back @ 8:00am after I specifically called after 08:30am. I call again today and low and behold, they drop the call to rate the service and I have hardly started my conversation.

I am so tired of Netstar, they are unprofessional, I can't wait to legal action against them and have this made publicly on a TV show. They are going to make me famous.

Regards Natasha