NETSTAR Pathetic service.

STAY AWAY FROM NETSTAR.

Their Customer Service is the worst on the planet. After being a loyal Netstar customer for 15 years, I receive notification that my personal details were compromised in June 2025. In December I decided to move my custom to another tracking company and that is where the pathetic service started. On 22 December 2025, I tried calling their customer service department and was told that they were unable to take my call and that I should send an email instead. I sent a cancellation notification. That email obviously disappeared into a big black hole. Numerous phone calls in January had no reaction. I cancelled the January debit order on 29 January from my account only to receive threatening SMS's from lawyers 2 weeks later. NO COMMUNICATION FROM NETSTAR!!!! After numerous further phone calls, with every person you speak to having less brain cells than the previous, I have finally decided that my life span will not be lengthened by trying to deal with this *****ic company any longer and paid the outstanding amount, which by the way was incorrectly billed for a Business tracker not private FOR 15 YEARS!!!!!