1 reviews | Active since Jan 2017

09 Jul 2019, 16:41

Netstar pathetic customer care

Dear Netsar. Thank you for the rude awakening that I received today from the agents. Should u ever get the opportunity to air the recordered conversation of the disregard Netstar has for customers I will do so to inform thousands of people of the false safety we feel from branded service providers. Boasting you've been around since 1994 yet have no clue whether a system is active or not is appalling. I will be taking this matter further as I do believe south Africans have a right to know that Netstar will happily take your monthly fee for hit helping you irrespective of the terms and conditions. I wish there was a 0 rating as thats what the company deserves after 6 years of happily debting my bank account

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Replies (1)
Netstar
Netstar's reply11 Jul 2019, 12:46
Official
Good Day Ms Maharaj,

Thank you for you correspondence with Netstar,

Please note we are trying to contact you regarding your complaint. Kindly respond to the email I sent.

Best Regards,
Petronell Mageza