rA
rudi A

1 reviews | Active since Apr 2013

09 Feb 2023, 09:38

NETSTAR PATHETIC AND *********** service

Been struggling for a week to get my vehicle panic button fixed and also displaying on profile. Emails are just forwarded by Elvino to a department and then no responses further.

We have a massive account with Netstar one of our vehicles was written off and Netstar refused to fetch the tracker from vehicle and holding us ransom to pay out the contract. A e-mail was again sent to a department last year and they did not respond so blame is put on us for not responding and we have been paying for this vehicle tracker not in our possession. I don't understand how this company does business. I spend most days logging complaints about faulty trackers, system errors and then I have to follow up on my own e-mails.

0
Replies (1)
Netstar
Netstar's reply09 Feb 2023, 11:05
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will be in contact with you for assistance.

Kind Regards 
Netstar