rA
rudi A
1 reviews | Active since Apr 2013
09 Feb 2023, 09:38
NETSTAR PATHETIC AND *********** service
Been struggling for a week to get my vehicle panic button fixed and also displaying on profile. Emails are just forwarded by Elvino to a department and then no responses further.
We have a massive account with Netstar one of our vehicles was written off and Netstar refused to fetch the tracker from vehicle and holding us ransom to pay out the contract. A e-mail was again sent to a department last year and they did not respond so blame is put on us for not responding and we have been paying for this vehicle tracker not in our possession. I don't understand how this company does business. I spend most days logging complaints about faulty trackers, system errors and then I have to follow up on my own e-mails.
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Replies (1)Netstar's replyOfficial
09 Feb 2023, 11:05Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will be in contact with you for assistance.
Kind Regards
Netstar
Netstar's reply09 Feb 2023, 11:05
Official
Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will be in contact with you for assistance.
Kind Regards
Netstar
