ML
Marietjie L

1 reviews | Active since Feb 2021

23 Nov 2022, 10:49

Netstar Pathetic After Sales Sevice

After sales service is absolutely pathetic. Call centre telephone lines are so unclear and back ground extremely noisy. I spoke to 7 different people before I eventually gave up and cancelled my contract. I bought another car a year ago and what was suppose to be a simple transfer ended up in a nightmare as they created a whole new contract, that took me forever to sort out. Please stay away from Netstar because imagine my car being ******, dealing with that *********** staff and call centre agents.

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Replies (1)
Netstar
Netstar's reply23 Nov 2022, 10:59
Official
Good day Marietjie,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar