FvdM
Ferdie van der Merwe

1 reviews | Active since Sept 2016

24 Dec 2021, 12:13

NETSTAR OFFICIALLY HAS THE WORST CUSTOMER SERVICE DEPARTMENT

It is official: Netstar has the WORST customer Service Division on the Planet. One cannot complain about the service, as there is NO SERVICE to complain about. They do not respond to requests for information.

0
Replies (3)
Netstar
Netstar's reply24 Dec 2021, 12:21
Official
Good day Ferdie
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 
Best regards
Netstar 
FvdM
Ferdie van der Merwe's update24 Dec 2021, 12:45
Reviewer Update
Please get a SENIOR MANAGER THAT CARES to phone me on ***
Netstar
Netstar's reply24 Dec 2021, 14:20
Official
Good day Ferdie

Kindly note your request has been escalated to management, and they should contact you soon.
Regards
Netstar