Netstar not working -yet again - yet again -

My Netstar is not working, yet again. I had to go to Beeld last year to get service from Netstar. I had to take out a new contract to get my unit replaced - and not arming again.<br> I phoned the call centre ***<br> Recorder message - all agents are busy - call again. How is that for bad service. I need Netstar to come and fix their ******* as I cannot afford to take off work in search of a fitment centre, as there is none in Brakpan where I Stay. <br> <br>