Netstar not keeping appointment

My daughter's Netstar installation was scheduled and confirmed for 22 April 2021 14h00 to 17h00. Contract ***.

Your confirmation email: Dear Neill Venter

YOUR FITMENT HAS BEEN SCHEDULED

This is an automated message to confirm that your Netstar fitment has been scheduled.

Fitment Address: Natalie Avenue 48, Murrayfield Pretoria, City of Tshwane, Gauteng, 0184 Contract *** Vehicle Registration: DLAINEYGP

Your confirmation SMS: Your Netstar fitment for DLAINEYGP has been scheduled. *** Regards, Netstar

We went out of our way to arrange alternative transport for her and I even took leave from work to be here when the installers arrive... the never showed up... I phoned twice and feedback was promised but I did not heas back from Netstar. (Dear Client Your enquiry reference number is : CAS-***-Y8C5Regards Netstar).

I do not do any business with companies like you that are unreliable and who cannot keep to appointments. As a new customer I find it insulting and offending being treated like this and will post this email on all available social platforms to warn others of your business conduct.

I herewith cancel my contract with Netstar and will take my business elsewhere.