SP
Stephen P
1 reviews | Active since Dec 2013
30 Jun 2021, 19:36
Netstar not concerned enough to install unit
I have been trying to get a tracker installed in my vehicle. I was told on Thursday An agent would contact me for installation. On Tuesday i called again asking for installation. I got a reference number. I was also promised a call back, still waiting. I called again today and surprise surprise still no call back. It seems like i will have to go to tracker to get a tracking device fitted. Since obviously Netstar does not want any business. I stay in Secunda for what it is worth.
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Replies (2)
Netstar's replyOfficial
01 Jul 2021, 08:24Good day Stephen,
Thank you for bringing this matter to our attention, please accept our sincere apologies for the inconvenience caused.
We will contact you to assist.
Kind regards,
Netstar
Thank you for bringing this matter to our attention, please accept our sincere apologies for the inconvenience caused.
We will contact you to assist.
Kind regards,
Netstar
Best regards,
Netstar's reply01 Jul 2021, 08:24
Official
Good day Stephen,
Thank you for bringing this matter to our attention, please accept our sincere apologies for the inconvenience caused.
We will contact you to assist.
Kind regards,
Netstar
Thank you for bringing this matter to our attention, please accept our sincere apologies for the inconvenience caused.
We will contact you to assist.
Kind regards,
Netstar
Best regards,
SP
Stephen P's updateReviewer Update
03 Jul 2021, 23:13Good day. I eventually came right. I managed to find a local installer and contacted them directly. You might want to add a list of local installers on your website to make it easier for clients to make appointments....
SP
Stephen P's update03 Jul 2021, 23:13
Reviewer Update
Good day. I eventually came right. I managed to find a local installer and contacted them directly. You might want to add a list of local installers on your website to make it easier for clients to make appointments....