LM
Lindelani M

1 reviews | Active since Jul 2012

15 Feb 2024, 11:49

Netstar not cancelling contract after multiple communication

I have sent multiple emails to Netstart asking them to cancel my vehicle tracking debit, with no response. The first email was on 10 November 2023. I have sold the car and moved from South Africa on 25th November, but Netstar continues to debit my account every month and does not respond to my constant emails requesting for the cancellation. I am now living in Ireland and cannot afford to call them on the phone.

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Replies (2)
Netstar
Netstar's reply15 Feb 2024, 16:31
Official
Hi Lindelani, 

Thank you for taking the time to contact us. 

We apologize for the service you have received, and would like the opportunity to assist you. 

Please note one of our consultants will make contact with you.

Regards
Netstar

Netstar
Netstar's reply16 Feb 2024, 10:07
Official
Hi Lindelani, 

Thank you for taking the time to contact us. 

We are handling your query and should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar