NM
Novita M

1 reviews | Active since May 2018

01 Oct 2025, 23:14

Netstar- No Star

I have contacted Netstar contact centre regarding Netstars options for real time fuel monitoring. I spoke to a consultant that had no information on the product. I needed information urgently as I require the system for a truck to be installed. This consultant was confused and has no knowledge on the product. She couldn’t advise on pricing or even if you can track the fuel on your application

I contacted them twice and even made mention that I am a client that is part of MIway insurance who Netstar is affiliated to.

Netstar this is dissapointing, as we thought that you’rl are a professional company and your staff need to be properly trained

0
Replies (2)
Netstar
Netstar's reply02 Oct 2025, 07:12
Official
Good day Novita 

Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you to further assist you. 

Regards 
Netstar 
Netstar
Netstar's reply06 Oct 2025, 16:01
Official
Good day Novita 

Kindly note as per our fleet consultants, they are in contact with you to further assist. Thank you for reaching out to us.

Regards 
Netstar