NETSTAR no service

NO STAR, but seems they want a star to can continue. My insurance reminds me to contact Netstar to test the tracker every 6 months. Its always faulty and a technician has to come in. This time I am phoning again, a technician will be sent and Netstar says they will contact me for appointment. I wait 6days then phone 5 Dec. Sorry they can only book for 17 Dec. Waiting some agonizing weeks, the day arrives but the technician not. They still have to come back about what happened. But I managed to book next week 24 Dec, like a good supervisor following up on the work they should finish. It looks like there is one effective employee, Thabang Zono. If he leaves the company can just close