NM
Nai'm Moola

1 reviews | Active since Mar 2022

09 Mar 2022, 12:38

Netstar needs their own customer service tracking device

Non existent customer service, will **********ly continue to charge for a device removed due lack of them upholding a service level agreement. No one returns your call. Even direct numbers to managers are not answered. I will advise everyone to take their tracking needs elsewhere.

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Replies (2)
Netstar
Netstar's reply09 Mar 2022, 13:22
Official
Hi Nai'm Moola, 

Thank you for messaging. We try to be as responsive as possible and will get back to you soon.

Netstar ,
Netstar
Netstar's reply09 Mar 2022, 14:34
Official
Good day 

I do apologize for the inconvenience caused. 

Please note this has been escalated to the cancellations department and they will provide feedback. 

reference:  CAS-***-T2V5 

regards, 
Netstar