Netstar- most pathetic company in South Africa.

I bought my car a year ago. Fitted netstar onto the car. They did not register the correct Vin number to this day. I dont get called when I hit the panic button. My car is still registered under someone else's name. It supposedly gets ****** weekly. I lodged a complaint on 3 May 2019- to no avail- no feedback. I sms for assistance- no feedback. Their correspondents are rude. There is No sense of urgency from this company. In fact this is the most pathetic company I have ever interacted with. I will be terminating my services in due course.