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Dudu S

1 reviews | Active since Jan 2022

07 Dec 2024, 01:33

Netstar - money *******

I don't have any dealings with netstar and never ever had but they debit my bank account. Fist it was in 2022, I fought a battle before I got my money back. They started debiting again in Sept 2024 and this time they are literally ignoring me. I have been malling this guy called Craig. The last time he responded and said he doesn't have time to read emails. Then ignored every single email. They are *****ing money from my bank acc. I never gave them any permission and they ignore any of my attempts. I repeat... I never had any contract with this useless and ************ company

0
Replies (4)
Netstar
Netstar's reply07 Dec 2024, 08:09
Official
Good day Dudu,

We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible. 

Kind Regards,
Netstar

Best regards,

DS
Dudu S's update11 Dec 2024, 07:27
Reviewer Update
As expected, it's been days since I posted my complaint and no call from netstar and no money back into my account. You stole my money from my acc and the best you do is to ignore me. You did it in 2022 and doing it again this year. Endless calls and emails to you resulted to nothing. Now you are doing it again on this platform.
Netstar
Netstar's reply11 Dec 2024, 07:35
Official
Good day Dudu 

Please note that we are still doing our internal investigation on your query. We will contact you with a resolution soon.

Regards 
Netstar  

Best regards,

Netstar
Netstar's reply12 Dec 2024, 09:53
Official
Good day Dudu,

Please be informed that our sales team has confirmed that contact has been made with you and your account will be credited due to the account activated by error. The issue has been successfully resolved.

 If you need any further assistance, please don't hesitate to contact us.

Kind Regards,
Netstar

Best regards,