ED
Esihle D
1 reviews | Active since May 2024
15 Nov 2025, 19:43
Netstar ****mers, useless tracking systems
Poor service I've been struggling from January, all their consultants lie just to get you out of line. I tried to get them to cancel and remove their device from my car none of them assist me with that request. Their service is not even reliable
Helpful (0)
Replies (6)0
Replies (6)
Netstar's replyOfficial
16 Nov 2025, 15:28Good day Esihle
We are sorry to hear that you feel this way, we would like to learn more about what has made you feel this way. A consultant will contact you to assist.
Regards
Netstar
We are sorry to hear that you feel this way, we would like to learn more about what has made you feel this way. A consultant will contact you to assist.
Regards
Netstar
Best regards,
Netstar's reply16 Nov 2025, 15:28
Official
Good day Esihle
We are sorry to hear that you feel this way, we would like to learn more about what has made you feel this way. A consultant will contact you to assist.
Regards
Netstar
We are sorry to hear that you feel this way, we would like to learn more about what has made you feel this way. A consultant will contact you to assist.
Regards
Netstar
Best regards,
Netstar's replyOfficial
17 Nov 2025, 10:24Good day Esihle
As per our consultants your cancellation has been processed. Thank you for reaching out to us.
Regards
Netstar
As per our consultants your cancellation has been processed. Thank you for reaching out to us.
Regards
Netstar
Best regards,
Netstar's reply17 Nov 2025, 10:24
Official
Good day Esihle
As per our consultants your cancellation has been processed. Thank you for reaching out to us.
Regards
Netstar
As per our consultants your cancellation has been processed. Thank you for reaching out to us.
Regards
Netstar
Best regards,
ED
Esihle D's updateReviewer Update
17 Nov 2025, 11:40I have not been informed about the cancelation being in process, thank you for that. May you please advise on when will the tracking device be removed from the car as it is damaging the battery life
ED
Esihle D's update17 Nov 2025, 11:40
Reviewer Update
I have not been informed about the cancelation being in process, thank you for that. May you please advise on when will the tracking device be removed from the car as it is damaging the battery life
Netstar's replyOfficial
17 Nov 2025, 11:51Good day Esihle,
We are sorry that you were not advised of the cancellation. Please note the matter has been escalated to the relevant department for unit to be removed.
Kind Regards,
Netstar
We are sorry that you were not advised of the cancellation. Please note the matter has been escalated to the relevant department for unit to be removed.
Kind Regards,
Netstar
Best regards,
Netstar's reply17 Nov 2025, 11:51
Official
Good day Esihle,
We are sorry that you were not advised of the cancellation. Please note the matter has been escalated to the relevant department for unit to be removed.
Kind Regards,
Netstar
We are sorry that you were not advised of the cancellation. Please note the matter has been escalated to the relevant department for unit to be removed.
Kind Regards,
Netstar
Best regards,
ED
Esihle D's updateReviewer Update
17 Nov 2025, 11:57Thank you. Can you perhaps provide me with contact details of the department so that I can check with them about the dates and times for the removal of the device
ED
Esihle D's update17 Nov 2025, 11:57
Reviewer Update
Thank you. Can you perhaps provide me with contact details of the department so that I can check with them about the dates and times for the removal of the device
Netstar's replyOfficial
17 Nov 2025, 12:06Good day Esihle
Please note the contact details for our Retention department are ***. Should you need further assistance please reach out and we will be happy to assist.
Regards
Netstar
Please note the contact details for our Retention department are ***. Should you need further assistance please reach out and we will be happy to assist.
Regards
Netstar
Best regards,
Netstar's reply17 Nov 2025, 12:06
Official
Good day Esihle
Please note the contact details for our Retention department are ***. Should you need further assistance please reach out and we will be happy to assist.
Regards
Netstar
Please note the contact details for our Retention department are ***. Should you need further assistance please reach out and we will be happy to assist.
Regards
Netstar
Best regards,