SM
Sipho M

1 reviews | Active since Aug 2020

24 Aug 2020, 12:19

Netstar Kaak Service

I have been calling and emailing Netstar for more than a week now with absolutely zero assistance on my querry. When they want payment they are able to call daily at 7am however as soon as I did I am told so and so is working from home so you can't be helped. I have been transferred from pillar to post even though I am allocated a Credit Controller.

All I need now is to send a Technician to remove the device urgently or allocate me a slot in any of the Fitment centers where I can self drive for the removal of the device.

0
Replies (1)
Netstar
Netstar's reply24 Aug 2020, 17:05
Official
Hello Sipho, 

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Best regards,
Netstar